Your Orders are shipped the same day (Monday to Friday) for all orders placed before 4pm.

Delivery time depends on the place and type of delivery chosen , to find out : click here

Returns can be made within 14 days of receipt of your order.

Prices include the French VAT (20%). For countries outside EU, this VAT amount will be deducted from your order before payment is processed.

MAINTENANCE:

Discover Elsa's video tip for reviving jewelry tarnished by time with concentrated Mir : cliquez ici

WARRANTY:

All our jewelry purchased on Les Trouvailles d'Elsa is guaranteed for 6 months.
For any product ordered on our e-shop and returned to the showroom due to a defect, Elsa and our specialists will repair it free of charge.
This guarantee applies exclusively to a manufacturing defect and does not cover loss or breakage resulting from an accidental circumstance.